FAQ
Book FAQs
Yes! they really are washable and chew proof!
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How did you make tear-proof books?
Each Taste & See Book is printed on a special textured synthetic material that's durable enough to not rip or tear. It presents like paper but feels soft to the touch. This makes each Taste & See Book feel special and safe in the hands and mouths of babies and children. We think you'll enjoy reading it too (and we won't tell anyone if you sneak a taste too).
Can children swallow pieces of these books?
No; Taste & See books cannot be ripped or torn!
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Can I wash our Taste & See books?
Yes! Taste & See Books can go wherever kiddos go, so clean them like you would your littles. Throw them in the bathtub during bath time, or wipe them down with baby wipes for a quick clean on the go. You can also use bottle cleaning wipes, pacifier wipes or breast pump wipes.
While you can't automate cleaning children, you can run Taste & See Books through the dishwasher.
Prop up with the pages open to air dry, or wipe down with paper towels so it's ready for use again.
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My organization is tax exempt, can I place an order without sales tax?
Yes! If you have a tax exemption, please send an email to taxexempt@tasteandseebooks.com with copy of your tax exemption certificate from your organization's email account and we'll set you up with a specialized tax exempt account!
When is the best time to read a Taste & See book?
Whenever a child brings you one! Children remember when you prioritize reading books to them; the more you respond to their request, the more often they'll come to you. Take every opportunity you can to read God's Word with your children.
Are there plans for more Taste & See Books?
Yes! We're already working on the books that will make up "Series 2." Join our email list or follow us on social media to be the first to know when the next series is released!
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Shipping and Returns
Your satisfaction is our priority
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Where can you ship?
We can ship to virtually any address in the United States via USPS. This includes all 50 states, U.S. territories, and military bases.
Can I send books as a gift and include a gift message?
During the checkout process you can provide the gift recipient's address in the Shipping Address section, and we'll ship the books directly to them. You can also include a gift message by using the the "Order special instructions" box found in your cart; we'll hand write your message on a rip-proof note & include it with the books!
What is your return policy?
You may return clean and un-chewed items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in most cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
What happens if my package is delayed?
We're a small, family-run business and take great care in packing and sending your order. Once a package is handed over to USPS it is in their care. We cannot be responsible for items that are lost or delayed in transit.
First Class and Media Mail do not include insurance, but all other USPS shipping options do. For higher-value orders, we recommend choosing an insured shipping method.
If your package is late, please start by contacting your local post office or submitting a Missing Mail Request with USPS. If USPS cannot locate it, let us know and we'll be happy to assist you further.